Screen Hill Lodge Equine Veterinary

Screen Hill Lodge Equine Veterinary is an equine-only practice offering both ambulatory call-outs and hospital-style services (including surgery, critical care, and referral work-ups). The website states 24-hour emergency cover, and reviews describe urgent attendance for issues such as colic, including diagnostics like scans and blood tests. Owners also mention vets taking time to explain options clearly, giving regular updates without being chased, and tailoring treatment rather than defaulting to the most expensive or most invasive route. A much older review (7 years ago) reports a serious complaint about refusal to quote/attend a call-out and a perceived lack of empathy, which contrasts with the more recent feedback about responsiveness.

Services

Based on the clinic website summary and what owners describe in reviews

• •24-hour emergency cover (stated on the website).
• •Ambulatory / call-out visits (reviews mention prompt call-outs).
• •Surgery (listed on the website).
• •Sports medicine (listed on the website).
• •Lameness & orthopaedics (listed on the website).
• •Internal medicine & cardiology (listed on the website).
• •Critical care (listed on the website).
• •Pre-purchase examinations (listed on the website).
• •Laboratory / diagnostics (listed on the website; reviews mention scans and blood tests during a colic case).
• •Referral services (listed on the website).
• •Nuclear scintigraphy (listed on the website).

People

• •John McCormack (named in a recent review): described as “very good to deal with” and someone who explained everything really well.
• •The wider team: one owner thanked the whole team for being open to questions, giving regular updates without prompting, and for recommending treatment that felt customised to the horse rather than “cutting it open directly.”

Reviews

Google rating: 4.8 stars from 85 reviews. “”

• •Clear communication and explanation: owners mention vets explaining situations and options in a way they could follow.
• •Responsiveness for urgent problems: examples include a colic case where the horse was seen despite it being a Sunday/bank holiday, with scans and bloods done.
• •Practical decision-making: one review explicitly contrasts the approach with pushing “the most expensive treatment” or immediate surgery, describing a more case-by-case plan.
• •Updates during care: one owner reports getting regular updates without having to ask.
• •Conflicting feedback on willingness to attend/quote call-outs: an older 1-star review alleges the clinic wouldn’t give a price and wouldn’t travel for a call-out, alongside a strong complaint about empathy—this conflicts with newer reports of prompt call-outs and supportive communication.