Highfield Veterinary New Ross, located in New Ross, Ireland, has a mixed reputation based on customer reviews and ratings. The clinic currently holds a 4.2-star rating from 50 Google reviews, indicating a generally positive perception but also room for improvement.

Several recent reviews highlight positive experiences, particularly noting the professionalism and care provided by staff members such as Sheva. Clients have appreciated the helpfulness and competence of the veterinary team, especially during emergency situations, as described by Pauline Coss and Julie Parslow in their five-star reviews.

However, the clinic faces significant criticism in other reviews. Alice O'Brien, Denis O'Brien, and Darrell Moloney express dissatisfaction with the clinic’s perceived focus on profit over animal welfare. These reviews mention concerns about high costs for procedures like spaying and neutering, and issues with obtaining treatment without upfront payment, even in cases where pets were in discomfort. Additionally, there are complaints about administrative errors, such as incorrect flea treatment orders and billing issues.

While the positive reviews commend the staff's care and expertise, the negative feedback suggests that the clinic's pricing and customer service policies may need reevaluation. Potential clients should consider these mixed reviews, especially regarding costs and payment policies, when deciding on veterinary care at Highfield Veterinary New Ross. No transparent pricing information is provided beyond these reviews, making it advisable for clients to inquire directly for accurate cost estimates.