Highfield Veterinary New Ross – Vets in New Ross
Clinic Overview
- Recent positive reviews highlight helpful, kind and professional care, especially when pets needed urgent attention. - Emergency and out-of-hours support is a repeated positive theme, with owners saying appointments were arranged promptly and pets were looked after well. - A recent review describes a strong outcome after dental surgery, with an elderly cat said to be much improved afterward.
Highfield Veterinary New Ross in New Ross, Wexford receives mixed but generally positive feedback. Recent reviews particularly praise kind, professional handling in emergency and out-of-hours situations, with specific thanks for Phil and Sheva. A smaller number of negative reviews focus on billing and administration concerns, including payment expectations before appointments, along with isolated complaints about dispensing and follow-up care.
Services
- •Emergency and out-of-hours care: This is one of the clearest strengths mentioned, with reviewers describing urgent appointments being arranged and pets being seen out of hours.
- •Surgery and procedures: Reviews mention dental surgery for an elderly cat, as well as spaying and neutering.
- •Routine treatment and minor procedures: Reviews also refer to nail trimming and treatment being sought for ear infections.
- •Preventive products: Parasite control products such as flea treatments are mentioned in reviews.
- •Recent care examples: One owner said their elderly cat recovered very well after dental treatment, while another described prompt out-of-hours care for a Jack Russell.
Pricing
No published pricing information is currently available for this clinic.
People
- •Phil: Praised by name for professional and compassionate care during an elderly cat’s dental surgery.
- •Sheva: Mentioned very positively in an out-of-hours case, where a reviewer described her as professional, knowledgeable and kind. One review spells the name as Shiva.
- •Julie (nurse): Named in complaint reviews as kind and pleasant, though those same reviews raise concerns about payment requirements.
Reviews
Highfield Veterinary New Ross has a 4.3-star Google rating from 51 reviews.
- •Recent positive reviews highlight helpful, kind and professional care, especially when pets needed urgent attention.
- •Emergency and out-of-hours support is a repeated positive theme, with owners saying appointments were arranged promptly and pets were looked after well.
- •A recent review describes a strong outcome after dental surgery, with an elderly cat said to be much improved afterward.
- •Negative reviews mainly centre on cost and payment concerns, including complaints about being asked to pay in full before treatment, as well as isolated reports of a double charge, a flea treatment mix-up, and concerns after a nail trim.
