Highfield Veterinary New Ross – Vets in New Ross
Clinic Overview
- Several recent reviewers describe the team as helpful, kind and professional, especially when pets needed urgent care. - Emergency and out-of-hours support stands out as a repeated positive theme, with owners saying appointments were arranged promptly and pets were looked after well. - Phil is specifically thanked for an elderly cat’s dental surgery, with the owner saying the cat recovered very well afterward, while Sheva is singled out for kind and knowledgeable out-of-hours care.
Services
- •Emergency and out-of-hours care: Urgent and out-of-hours appointments are a clear recurring strength in reviews, including one case where a Jack Russell was seen out of hours and another where an emergency appointment was arranged promptly.
- •Surgery and procedures: Reviews mention dental surgery for an elderly cat, as well as spaying and neutering.
- •Routine treatment and minor procedures: Reviewers also refer to nail trimming and treatment being sought for ear infections.
- •Preventive products: Parasite control products, including flea treatments, are mentioned.
- •Recent care examples: One owner said their elderly cat did very well after dental treatment, while several others describe helpful, kind handling when pets needed urgent attention.
Pricing
No published pricing information is currently available for this clinic.
People
- •Phil: Praised for professional and compassionate care during an elderly cat’s dental surgery.
- •Sheva: Mentioned very positively in an out-of-hours case for being professional, knowledgeable and kind. One reviewer spells the name as Shiva.
- •Julie (nurse): Named in complaint reviews as kind and pleasant, though those same reviews raise concerns about payment requirements.
Reviews
Highfield Veterinary New Ross has a 4.2-star Google rating from 50 reviews.
- •Several recent reviewers describe the team as helpful, kind and professional, especially when pets needed urgent care.
- •Emergency and out-of-hours support stands out as a repeated positive theme, with owners saying appointments were arranged promptly and pets were looked after well.
- •Phil is specifically thanked for an elderly cat’s dental surgery, with the owner saying the cat recovered very well afterward, while Sheva is singled out for kind and knowledgeable out-of-hours care.
- •Negative feedback centres mainly on cost and payment concerns, including complaints about needing full payment before treatment, alongside isolated reports involving a double charge, a flea treatment mix-up, and concerns after a nail trim.

